MediDown.com
Contact MediDown
MediDown is operated by the MediDown project team. Use the right contact channel below so support, abuse, privacy, and copyright requests reach the correct queue.
Support email
For product support, broken links, error reports, and general feedback, email support@medidown.com. Include the MediDown page URL, source platform, browser or device, and the exact error message you saw. Normal support requests are reviewed within 2 to 3 business days.
Abuse and policy reports
For malware, spam, attempts to process private content, illegal use, or other urgent policy concerns, email abuse@medidown.com. Include the public MediDown URL involved, the source URL if safe to share, timestamps, and a short explanation of the concern.
Copyright contact
For copyright takedown notices or counter-notices, email copyright@medidown.com or use the DMCA page. Copyright requests should identify the copyrighted work, the allegedly infringing URL, your contact details, and the required good-faith statements.
Privacy requests
For privacy questions, deletion requests, or questions about logs, temporary files, cookies, analytics, or advertising disclosures, email privacy@medidown.com. MediDown may ask for enough information to verify and locate the relevant request or log entry.
Brand owner
MediDown project team is responsible for the MediDown.com web property, public support inboxes, and policy pages. MediDown is not affiliated with YouTube, Instagram, TikTok, Facebook, X / Twitter, Pinterest, Reddit, LinkedIn, Snapchat, or any other supported platform.
Limitations and safe use
MediDown does not promise that every link will work. Platforms can remove media, require login, limit public requests, change page structure, or restrict media access. That is normal for public media tooling, and the downloader is designed to show clear errors instead of implying restricted access is possible.
Public or user-authorized media only. Private, login-gated, DRM-protected, paid, age-restricted, region-restricted, and policy-restricted content are not supported.
Frequently asked questions
What should I include in a support request?
Include the MediDown page URL, source platform, source URL if appropriate, browser or device, screenshot if useful, and the visible error message.
How fast does MediDown respond?
Most support, privacy, and policy requests are reviewed within 2 to 3 business days. Copyright notices and abuse reports are prioritized.
Can I report copyright concerns here?
Yes. Send copyright notices to copyright@medidown.com and read the DMCA page for the full notice and counter-notice requirements.
Related tools
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